Every project is different and has its own requirements and nuances. Our professional services focus on delivering the right assistance to ensure you get the most value out of the Quantix platform.
Some common requests that fall under the scope of professional services are customizations such as the development of new rules for threat detection, implementation of incident response actions, creation of new dashboards, deployment services, health checks, integrations with third-party tools, or the development of additional features.
This service is typically acquired together with the support and maintenance service for a 360 Quantix experience.
For self-hosted deployments, this is the way to start. The right architecture and hardware specs will save you headaches later on.
Our team of solution architects designs the best possible architecture based on the environment in scope, the load expected to be generated, and your particular use cases. This sizing exercise includes the hardware specifications for the central components of the Quantix platform.
Get the Quantix platform up and running quickly and efficiently. Our solution experts assist with a successful deployment tailored to your unique requirements, and environment needs. The team works closely with you to complete the deployment, within the agreed time frame. They pay special attention to your growth plans and long-term initiatives. Get ongoing guidance and best practices to obtain optimal results.
The deployment service includes the installation of the central components, automation of agent deployment, configuration tuning, and integrations.
Quantix platform consists of a comprehensive set of capabilities that helps to protect your environment. Quantix comes with a default configuration to start monitoring your assets right away. However, every environment is different and, therefore, tuning the platform is key to address your particular needs. Get custom rules, custom dashboards or integrations with third-party tools. Leverage the team expertise to get you through this process successfully.
Quantix is a powerful unified cyber defense platform. We are continuously working on new versions of the platform that will come with enhanced or new capabilities. Customers can employ our professional services for the development of added features that positively contribute to the customer's needs.
Quantix connects with your operations—not the other way around. Quantix integrates directly with your existing ITSM, ticketing, and workflow systems—automatically opening, updating, and closing incidents in real time.
Whether your organization uses ServiceNow, Jira Service Management, Ivanti, ManageEngine, or a custom API, Quantix seamlessly fits into your existing processes.
Ticket status updates feed back into Quantix dashboards for full visibility.
REST API and webhook support—ready for ITSM, SOAR, or workflow automation tools.
Security events automatically open or update incident records in your ITSM tool.
Role-based access control, API token authentication, and event filtering built-in.
Purchase a bucket of professional hours that you can use on demand at your convenience for any custom development. The service becomes handy when having complex environments that may require the Quantix team to work on custom integrations and/or creation of new detection rules for internal applications.
Do you have a development project in mind for the Quantix team to deliver? The Statement of Work will define in detail the action plan to cover all the requirements of your project. Get a fixed price and a delivery time estimation for the completion of the work.
"Easily the best Customer Service I have ever worked with (20+ years in IT). It's a pleasure working with Quantix, thank you for everything!"
"The assistance provided was excellent, and we were able to resolve the issue promptly."
"The support professional who helped us during this phase was outstanding."
"A complete success!"